Were retail jobs always low wage, with few benefits? Nancy Koehn, February 9, 2018, Audio, “There’s a feeling of insecurity a lot of retail workers talk about. Alex Cole, who’s 29, knows it well. Until a few months ago, he worked part time in member services at a Sam’s Club store in Linden, New Jersey, for $11.25 an hour. His hours would change week to week.Link